At EION Management Sdn. Bhd. (“EION”) EION highly respect the privacy and confidentiality of the personal data of all our Clients, dealers, business associates, community members and others whom EION interact with in the course of providing our offline and online community, training programmes and other relevant services.
EION have developed this Data Protection Notice to assist you in understanding how EION collect, use, disclose, process, protect and retain your personal data that is in our possession.
The personal data refers to any information that can uniquely identify an individual person (a) on its own, or (b) when combined with other information. Under the PDPA, business contact information (e.g. full name, business address, business telephone number) is not considered as personal data so long as it is used strictly for business-to-business (B2B) transactions.
The types of personal data EION collect about you include:
EION use the personal data you provide us for one or more of the following purposes:
EION disclose some of the personal data you provide us to the following entities or organisations outside EION in order to fulfil our services to you:
Where required to do so by law, EION may disclose personal data about you to the relevant authorities or to law enforcement agencies.
EION under certain circumstances may assume deemed consent from you when you voluntarily provide your personal data for the stated purpose, e.g. when you apply for a job with us using our job application forms.
EION may rely on exceptions to the need for consent under the PDPA for the collection, use or disclosure of your personal data under the following circumstances (only those relevant to EION are included):
Withdrawal of Consent
If you wish to withdraw consent, you should give us reasonable advance notice. EION will advise you of the likely consequences of your withdrawal of consent, e.g. without your personal contact information EION may not be able to inform you of future services offered by us.
Your request for withdrawal of consent can take the form of an email or letter to us in our online service/website.
EION use “cookies” to collect information about your online activity on our EION website. A cookie is a small text file created by the EION website that is stored in your computer to provide a way for the EION to recognize and keep track of your preferences. The cookie makes it convenient for you to not have to retype the same information again when you revisit the EION website or in filling electronic forms.
Most EION cookies use are “session cookies”, which will be deleted automatically from the hard disk of your computer at the end of the session.
You may choose not to accept cookies by turning off this feature in browser. Note that by doing so, you may not be able to use some of the features and functions in our EION online/website applications.
EION does not get consent on behalf of other individuals. EION only receives consent from the individual who will be dealing directly with EION.
How EION Ensure the Accuracy of Your Personal Data
EION will take reasonable steps to ensure that the personal data EION collect about you is accurate, complete, not misleading and kept up-to-date.
From time to time, EION may do a data verification exercise for you to update us on any changes to the personal data EION hold about you. If EION are in an ongoing relationship with you, it is important that you update us of any changes to your personal data (such as a change in your mailing address).
How EION Protects Your Personal Data
EION have put in place reasonable and appropriate organisational measures to maintain the confidentiality and integrity of your personal data, and will only share your data with authorised persons on a ‘need to know’ basis.
How EION Retain Your Personal Data
EION keeps track of the retention schedules of the personal data you provide us, in paper or electronic forms. EION will not retain any of your personal data when it is no longer needed for any business or legal purposes.
EION will dispose of or destroy such documents containing your personal data in a proper and secure manner when the retention limit is reached.
How You Can Access and Make Correction to Your Personal Data
You may write in to us to find out how EION have been using or disclosing your personal data over the past one year. Before EION accede to your request, EION may need to verify your identity by checking your NRIC or other legal identification document. EION will respond to your request as soon as possible, or within 30 days from the date EION receive your request. If EION are unable to do so within the 30 days, EION will let you know and give you an estimate of how much longer EION require. EION may also charge you a reasonable fee for the cost involved in processing your access request.
If you find that the personal data EION hold about you is inaccurate, incomplete, misleading or not up-to-date you may ask us to correct the data. Where EION are satisfied on reasonable grounds that a correction should be made, EION will correct the data as soon as possible, or within 30 days from the date EION receive your request.
Transfer of Personal Data
Where there is a need to transfer your personal data to another country outside Malaysia, EION will ensure that the standard of data protection in the recipient country is comparable to that of Malaysia’s PDPA. If this is not so, EION will enter into a contractual agreement with the receiving party to accord similar levels of data protection as those in Malaysia.
If you have any query or feedback regarding this Policy, or any complaint you have relating to how EION manage your personal data, you may contact us online/website.
Any query or complaint should include, at least, the following details:
EION treat such queries and feedback seriously and will deal with them confidentially and within reasonable time.
Changes to this Data Protection Notice
EION may update this Data Protection Notice from time to time. EION will notify you of any changes by posting the latest Notice on our EION website. Please visit our EION website periodically to note any changes.
Changes to this Notice take effect when they are posted on our EION website.
Published on 1st January 2021